Privacy Policy
At Eirsleaf Handmade Furniture ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with our online platform and services.
By using our site or services, you consent to the practices described in this policy.
Who We Are & Contact
Business Name: Eirsleaf Handmade Furniture
Address: 15, Strangford Road East, East Wall, Dublin, D03 A995, Ireland
Email: info@eirsleaf.shop
Information We Collect
- Contact details such as name, email address, phone number, and shipping address when you place an order or contact us.
- Account information if you create an account on our site.
- Payment details processed through secure third-party payment processors; we do not store full payment card details.
- Order history and preferences related to our handmade furniture products.
- Technical data such as IP address, browser type, device information, and usage data collected via cookies and similar technologies.
- Communications you send to us, including inquiries and customer support messages.
How We Use Your Information
- To process and fulfill orders, deliveries, returns, and customer service requests.
- To manage your account and authenticate access to our online platform.
- To communicate with you about orders, updates, promotions, and service notices.
- To improve our site, products, and user experience through analytics.
- To comply with legal obligations and protect our rights and the security of our services.
Cookies and Similar Technologies
We use cookies and similar technologies to enable site functionality, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of our site.
Legal Bases for Processing (GDPR)
Where the GDPR applies, we process personal data based on:
- Contractual necessity to fulfill orders and provide requested services.
- Legitimate interests such as improving services and communicating with you about related offerings.
- Consent, where required, for specific marketing or cookie uses.
- Compliance with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers that assist with payment processing, shipping, analytics, and site functionality.
- Professional advisors and legal authorities where required by law or to protect our rights.
- Business successors in case of a merger, acquisition, or asset transfer, subject to appropriate safeguards.
International Transfers
If personal data is transferred outside your region, we will take appropriate measures to ensure adequate protection in line with applicable laws, such as using standard contractual clauses where relevant.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, including fulfilling orders, complying with legal obligations, resolving disputes, and enforcing agreements. When data is no longer needed, we will delete or anonymize it.
Your Rights
Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing.
To exercise your rights, contact us at info@eirsleaf.shop. We may need to verify your identity before responding.
Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our site and services are not directed to children under the age required by applicable law, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on our site, and the updated policy will take effect when posted. Please review this page periodically for any changes.
Contact Us
For questions or requests about this Privacy Policy or your personal data, please contact us at info@eirsleaf.shop or by mail at 15, Strangford Road East, East Wall, Dublin, D03 A995, Ireland.